Free Offers Being Made to Get Market ShareMany manufacturers and service providers are offering rebate, discounts, and free trials of…
How the Coronavirus is Already Rewriting the Future of BusinessHarvard Business School experts were asked to speculate how COVID-19 will…
B2B Video Sales Meetings in the Time of CoronavirusThe COVID-19 outbreak is affecting business meetings across the globe, but that…
How to Avoid the Time-Suck of Social Networks While Working at HomeWhen transitioning from a typical office environment to one…
William Balvanz is the Training Specialist at Voyant, LLC. He is a guest writer with The UCBuyer and would like to give…
Even a remote workforce can be a dynamic and engaged one. Teams of employees have moved from cubicles to collaboration…
In the past month the whole world has been rocked by the COVID-19 Coronavirus. The FUD, (fear, uncertainty and doubt)…
“Mobility”, as an industry term, refers to any application developed for a mobile device that facilitates business outside of a…
Some companies, typically larger ones such as IBM and State Farm, have moved a portion of their workforce off of…
Unless you are more than 100 years old and you remember the Spanish Flu, nobody reading this article has lived…
As organizations face uncertainty and possible business disruptions due to the evolving news on the Coronavirus front, The UC Buyer’s…
So the bill was mysterious for the last time, or customer service just isn’t how you wanted. Maybe you’re sick…
Unified Communications as a Service (UCaaS) is a cloud delivery model that offers a variety of communications and collaboration applications…
Jeffrey Pearl of OTG Consulting lets us know “in telecom and the IT side, there is so much information out there, the salesman…
Whenever you have an opportunity to offer a product or service to some other party, the success of your offering…
On the surface, contact centers seem to evoke an image of a very specific deployment. Rows of cubicles, with telephone…
Just a few years ago, cloud based communications were great for early adopters, those who are prepared for a few…
William Balvanz is the Training Specialist at Voyant, a US-based UCaaS provider. He has years of experience in the call center…
Regardless of what your sell, customers are the key to growth. Retention and recruitment are key strategies frog growth, so…
The merger is complete, and it is time to keep moving forward. With Avaya securing the merger with Ringcentral, what should…