Browsing: UCaaS
Let’s imagine that you go shopping for an automobile, and you’re looking for something with four doors and decent mileage…
Elka Popova is the Vice President and Senior Fellow, Information and Communications Technologies at Frost & Sullivan who brings years of experience and,…
In a recent post we looked at the priorities companies need to keep in mind when migrating to a cloud-based unified communications…
According to Enterprise Management 360, more than half of existing companies plan to move to Unified Communications as a Service in the near…
Employing UCaaS technology in your business may seem like a great choice to save money by offering predictable telecommunication costs,…
Within a call center queue there exists the opportunity to tailor your messaging for best impact. Entrance messages, Messages on…
Dave Gilbert has a lot of connections, and these enable him to have great conversations with tremendously influential people. Mark…
William Balvanz is the Training Specialist at Voyant, a US-based UCaaS provider. He has years of experience in the call center…
In these crazy times, there are companies that struggle, and some that were effectively made for such events. 2600hz is definitely in…
When COVID-19 restrictive measures began to be enforced, working from home was a natural response to keep organizations running. Although…
The race is on. Most 86% of small and medium businesses have already or are considering switching to cloud-based unified communications…
Is your phone system reaching the end of its life? Perhaps there are features you would like that aren’t supported…
While the yellow pages may be a relic of a bygone era, telephones are still crucial to business. Almost two thirds…
I had a chance to sat down with Crisantos Hajirahim of Prodoscore (and occasional collaborator with the UCBuyer) and ask some questions about how to sell…
You may have set up a hasty home office due to sudden and unexpected work-from-home orders. Working from the kitchen…
With such an emphasis on making your networks remote, the topic of security gets discussed a lot. We have all…
The question gets asked often enough to deserve a look, “are there any good open source Unified Communications solutions?” As…
As an explosion of remote and at-home workers hits the business world, the cloud-based unified communications services are prepared to…
During its 20 year history, Broadsoft was at the forefront of innovation of cloud communications and collaboration software, developing much…
In just a few short weeks, the way we work has changed dramatically – conferences and have been cancelled, schools…