While the yellow pages may be a relic of a bygone era, telephones are still crucial to business. Almost two thirds…
I had a chance to sat down with Crisantos Hajirahim of Prodoscore (and occasional collaborator with the UCBuyer) and ask some questions about how to sell…
You may have set up a hasty home office due to sudden and unexpected work-from-home orders. Working from the kitchen…
Broadsoft was at the forefront of a revolution in enabling cloud services. One of its founders, Mike Tessler, talks with Mike…
Even as more people work from home, there is still a tendency to prefer physical devices like desktop phones and…
With such an emphasis on making your networks remote, the topic of security gets discussed a lot. We have all…
A few months ago, in the time before social-distancing, I had the chance to connect with an old college friend…
As you’re hunting around for wireless headsets to go with your unified communications implementation (because, as we’ve discussed, a proper headset is crucial…
As businesses tackle the problems associated with business continuity in these strange times, new tactics for managing teams when you…
The question gets asked often enough to deserve a look, “are there any good open source Unified Communications solutions?” As…
It is perhaps a throw-away statement to say that businesses across the world have had to adapt quickly and develop…
As an explosion of remote and at-home workers hits the business world, the cloud-based unified communications services are prepared to…
Although I’ve been a big fan of video conferencing for more than a decade I’ve been in more video conferencing…
What will we see after the COVID-19 Pandemic? Even before the news cycle was dominated by terms like “stay at…
College professors spend years in school, and some of them have researched deeply into their field of study. Even a…
During its 20 year history, Broadsoft was at the forefront of innovation of cloud communications and collaboration software, developing much…
In just a few short weeks, the way we work has changed dramatically – conferences and have been cancelled, schools…
Cloud-based technology like Unified Communications is made for telework. Below is some information about telecommuting leading up to the aggressive…
How to Drive Participation and Engagement with a Remote WorkforceIn this article, Mike Cromwell distills advice about how to effectively…
What Should Be Included in a Business Continuity Plan?In order to maintain profitability during and after a natural disaster, service…