Since being awarded top honors in the recent Gartner UC Magic Quadrant, Microsoft Lync has been all the buzz in the…
Hosted, cloud-based services are all the rage, and the unified communications space is no exception. The research firm MarketsandMarkets expects the UC-as-a-Service market to…
Unified communications technology touches lots of different people in an organization, which is one of the reasons it can be…
Like so many forms of communications, voicemail has been transformed in the last decade. Gone are the days when being…
The overall global unified communications market is growing at a robust pace, thanks at least in part to the growth…
In a previous post we touched on the idea of SIP trunking and how it can save you significant money on carrier…
Last week we wrote about the Session Initiation Protocol (SIP), explaining how it’s a crucial underpinning of any Unified Communications (UC)…
The latest wireless LAN specification, 802.11 ac, was finally ratified late last year and the industry is now gearing up…
Gartner recently published its 2014 Magic Quadrant for Unified Communications and the two biggest nuggets were Microsoft edging out Cisco to move…
In a previous post, we went through some of the advantages inherent in a hosted UC solution, including ease of…
The adoption of Unified Communications and Collaboration solutions is accelerating in every industry, and healthcare is no exception.The docs and…
If you’re going to make the most of unified communications (UC), it’s helpful to understand one of the technologies that…
The market for unified communications solutions is expected to reach $75.81 billion by 2020, according to a recent study by Grand…
As companies look to implement unified communications solutions, it’s often the contact center that’s at the forefront of the technology.…
The trends and demographics are working against the deskphone. It’s not the deskphone’s fault…they’re just not cool anymore (sort of…
I remember starting my first job, and sadly, I’m old enough that the only technology I was provided with was…