Microsoft: Our Commitment to Customers During COVID-19The impact of COVID-19 has companies scrambling to protect their employees and clients, often turning to remote work. In a response to feedback from its customer base, Microsoft is making its popular Teams collaboration suite more accessible than ever. This article details how to keep Teams working if you already have it, and how to get it if you do not. It also answers some frequently asked questions about their service.Source: Microsoft, March 5, 2020
Talkdesk: Avaya, Cisco and Genesys Contact Center Customers Can Move to the Cloud for Free with Talkdesk Boost for Business Continuity in 15 Days
Cloud contact center provider Talkdesk is offering a digital transformation solution in order to help companies using Avaya, Cisco, and Genesys contact centers. This software accelerates the support of remote, work-from-home contact center staff in response to the Coronavirus outbreak by enhancing on-premises systems with cloud-based applications.
Source: Talkdesk, March 4, 2020
Google Pitches Free Trials of its Enterprise G Suite Conferencing Tools as Part of Coronavirus Response
As Google pitches the benefits of remote-work, the tech giant announced in a blog that they would enable free access to video-conferencing capabilities to G Suite customers. Tech Crunch elaborates on these announcements and what they can mean for current G Suite users.
Source: Tech Crunch, March 3, 2020
Zoom’s Commitment to User Support & Business Continuity During the Coronavirus Outbreak
Zoom has made a commitment to their customers and their employees to support them during the Coronavirus outbreak. Eric S. Yuan details the lengths the tech company and virtual meeting provider has taken to help protect themselves while enabling their partners to continue to remain profitable during this disruption. He explains their steps within China and beyond, and how they have enabled free licenses for those who are not currently their customers.
Source: Zoom, February 26, 2020