Browsing: Adoption
According to Enterprise Management 360, more than half of existing companies plan to move to Unified Communications as a Service in the near…
Is your phone system reaching the end of its life? Perhaps there are features you would like that aren’t supported…
As an explosion of remote and at-home workers hits the business world, the cloud-based unified communications services are prepared to…
During its 20 year history, Broadsoft was at the forefront of innovation of cloud communications and collaboration software, developing much…
At Kazoocon 2019 Michael Sterl, founder of Cloud Optik and CEO of Carve Digital, gave a speech about using data to retain your customers. He…
The role of the UCaaS provider is frequently as a technology broker – to offer and provide a suite of…
There are (at least) two ways of delivering blended training. That is to say, combining self service resources such as…
As more businesses migrate to cloud-based communications, whether Skype for Business Cloud PBX or a UCaaS platform, protecting the communications…
In this insightful discussion with Derek Yoo, CTO of Fuze (formerly ThinkingPhones) we get into the details on the trends impacting the…
Most of us think of the small and medium business (SMB) market when we think of hosted UC (UCaaS). In…
This year is the year of enterprise video, but so was last year, and next year will be the year…
Here at The UC Buyer, we love sharing with our readers how the newest advances in technology are helping organizations…
Improved interactions with customers and greater internal efficiency has always been the promise of WebRTC and with the standard solidifying…
Skype for Business, Cisco Jabber, Avaya Aura or take your pick of dozens of UCaaS platforms. These solutions are being…
At The UC Buyer, we’ve heard scores of stories about what makes for a successful, or unsuccessful, UC or UCaaS…
Regardless of how much we all love our iPhones, Microsoft still dominates the business world. Windows and Office are still…
As we just reviewed when covering Broadsoft’s recent survey of their customers, small and medium businesses are looking at Unified Communications, VoIP,…
In a previous life, I made a good living helping companies salvage their CRM (customer relationship management) software implementations. Many…
For many companies deploying hosted Unified Communications (UCaaS), it may seem that getting employees on board should be simple. We had…
It seems like the buzz about this being “The year of video!” has been going on forever, doesn’t it? It…