Browsing: Technology
In a recent post we looked at the priorities companies need to keep in mind when migrating to a cloud-based unified communications…
Enterprise models are changing, and your workforce may become more distributed for a long term than you ever anticipated. Instead…
Is your phone system reaching the end of its life? Perhaps there are features you would like that aren’t supported…
On the surface, contact centers seem to evoke an image of a very specific deployment. Rows of cubicles, with telephone…
2019 has been an interesting year, for sure. 5G is rolling out, promising better data coverage. Avaya teased a merger with Mitel,…
The move from traditional systems like the public-switched telephone network (PTSN) is in progress, and some enterprises have moved to…
At the 2019 Comptia show in Las Vegas, I had a chance to catch Rory Jackson, IT Consultant at Syber…
We all know the number of homes with a residential landline is shrinking, due to a variety of factors. Despite…
In order to incorporate analog equipment, such as overhead paging, older style conference phones and fax machines into a VoIP…
According to IDC, enterprise spend on Communication Platforms as a Service (CPaaS) is forecast to grow from $2 billion in 2017 to…
A WAN, or Wide Area Network, is a computer network in which the computers connected may be far apart, as…
There are (at least) two ways of delivering blended training. That is to say, combining self service resources such as…
Despite the constant barrage of emails you receive on a daily basis, businesses still need telephones. The ability to provide instant contact…
In case it rains this weekend, or you just want some great topics to dig into while you’re enjoying your…
With communications technology becoming increasingly integrated with network infrastructure and IT (some would say indistinguishable), more and more businesses are…
Migrating to Unified Communications – especially UC with voice – can present many challenges to Small and Medium Businesses. The…
When most of us think of open office spaces, we probably think about start-ups. Young companies with young employees all…
Ethernet just keeps getting better. This week, the Metro Ethernet Forum (MEF) announced its next iteration of carrier Ethernet service, an on-demand version…
In a recent post we discussed what VoLTE is all about and where things stand with respect to carrier support for the…