Browsing: Employees
As what is likely a normal evolution of technology in the workplace, many companies are experimenting with smaller and more…
In a previous life, I made a good living helping companies salvage their CRM (customer relationship management) software implementations. Many…
Communications technology has been an enabler of two significant trends. The rise of the remote, mobile and home worker and…
I ran across a whitepaper from Jabra recently called “Why Your Remote Workers Hate You”. The title definitely got my…
For many companies deploying hosted Unified Communications (UCaaS), it may seem that getting employees on board should be simple. We had…
E911 is a critical life safety solution for businesses everywhere. It connects businesses and employees around the country to emergency…
As hot as the UC market is right now, you can still find reports and statistics showing discontent with the…
So you’ve finally decided it’s time for your business to move off of your old PBX and move to Cloud…
Companies that have implemented unified communications solutions likely inherently believe they are getting benefits from it, including improved employee communications, productivity and…
We’ve written several times about home workers and the telework phenomenon since we started publishing last year, and it’s hard…
Contact Centers are evolving rapidly. As customers demand service how and when they want, contact centers are responding by providing…
For years the way users at small or home offices (SOHO) typically gained secure access to corporate networks was through…
This isn’t your father’s workplace anymore. The days of centralized company headquarters with every employee showing up to work…
Listen to this informative podcast featuring Urban Gillis, the VP of Channel Sales, North America for headset maker Jabra, as…
I wrote months ago about the confusion among some users stemming from Microsoft’s morphing Lync into Skype for Business, and it doesn’t…
Voicemail, of all things, has been making a fair amount of news lately, with the likes of JP Morgan Chase…
Over the last several years as I travel around the country to meet with companies, customers and colleagues, I have…
Polycom last week announced a couple of new desktop phones that the company says works with “a broad array of…
Recently I wrote about the Microsoft Surface Hub, an oversized version of the Surface tablet intended for meeting rooms, explaining how it may represent…
Our friends over at Software Advice, an online resource for VoIP system reviews, recently completed a survey of randomly chosen employees that work at…