Browsing: WebRTC
Customer Experience Management (CEM) is quickly becoming a strategic imperative for brands in a multitude of industries. And it’s no…
It’s just about 6 months since CafeX was awarded Best in Show at Enterprise Connect for their new product, Chime, so I thought…
Improved interactions with customers and greater internal efficiency has always been the promise of WebRTC and with the standard solidifying…
It’s always fun to kick back for a half hour and think about what we might see this year down…
As we’ve explained in previous posts, WebRTC is starting to make inroads, with use cases cropping up that make good sense for enterprise…
As I mentioned in a previous post, at the recent Enterprise Connect event the buzz around WebRTC was pretty much unavoidable.…
So, day one started out a little rough when the winter from hell in Boston struck again and postponed my…
Ready? Here comes the basic premise for all WebRTC / Unified Communications articles written in the last 3 years.”We’ve been…