How UC and Contact Centers are Joining Together to Enhance Customer Experience Management (CEM) Business Case June 10, 2016 As regular followers of The UC Buyer know, we keep our eyes and ears tuned to the latest trends in…
No Memorials for the Desk Phone Yet – Businesses Plan on Using Them Alongside Softphones and Mobile Devices Business Case November 18, 2015 Who thinks the desk phone is dead? It depends on whom you ask. Analysts, journalists, and businesses will lean one…
Use Cases That Highlight the Business Case for Secure Chat Business Case October 9, 2015 Chat applications are cropping up all over, now almost ubiquitous on all sorts of web sites. Hang around for more…
