ARMONK, N.Y. – 01 Jul 2014: IBM (NYSE: IBM) today announced that it is transforming how organizations engage with business content and make it more usable and interactive across the enterprise to deliver better results and improve decision making. Through a new Big Data service available on the IBM Cloud marketplace, organizations can now easily secure, access and manage content from anywhere and on any device.
It’s estimated that 2.5 billion gigabytes of data are created every day, and 80 percent of that data is comprised of unstructured content such as contracts, claims forms, and permit applications. The explosion of the volume of content, and more importantly, new forms of it including Tweets and posts to social media, has increased the need to use any type of information from nearly any source.
Using this new service will allow knowledge workers to do their jobs more effectively and collaboratively by synchronizing and making the content they need available on any browser, desktop and mobile device they use everyday, and to apply it in the context of key business processes. IBM Navigator on Cloud, now available on the IBM Cloud marketplace and built on Softlayer’s Cloud platform, will help all users within and outside of the business gain value from this ever increasing deluge of content.
Today, clients and employees expect to have all content, including sensitive and personal information, always up-to-date and available at their fingertips regardless of device and location. This puts more pressure on security and privacy than ever before. Because IBM’s service is built on Enterprise Content Management (ECM) capabilities that have been proven in regulated environments, it delivers the ease of use associated with consumer oriented content management and file sharing applications without sacrificing security.
For example, a maintenance worker in the field can use a mobile device to pull up the latest schematics for a piece of equipment, take photos of a damaged part, make updates to a safety document based on a repair, and synchronize this content back to the cloud making it instantly available to colleagues on desktops or mobile devices. Or, a human resources manager can work on sensitive policy and procedure materials that need to be reviewed and approved by employees in several locations. Built-in mobile content management capabilities provide authorized users with secure access to manage business-critical documents and provide feedback in real time.
“IBM continues to build on its leadership position by bringing new innovations to market to help clients like us find insights from emerging types of data and content,” said Richard Daley, Director of Records and Information Management, Tejon Ranch. “The new Cloud service from IBM will give IT staff, line-of-business managers, and executives the ability to share critical business content and help drive collaboration across the organization.”
“Every day, the State of North Dakota manages a deluge of unstructured content– such as correspondence, case notes, and email — that we must quickly make sense of in order to effectively make decisions and support our citizens,” said Chuck Picard, Enterprise EDMS Coordinator at the State of North Dakota. “With this new Big Data service being made available on its new Cloud Marketplace, IBM is leading the way in helping organizations easily access, secure and manage the content that we rely upon for everyday operations.
” IBM has a long track record of leadership in Big Data. IBM’s Enterprise Content Management portfolio is a key component to this strategy, providing an easy way for organizations to discover content, recognize its value, then act on it for better business insight and outcomes.
“With today’s news, IBM is fulfilling an unmet need in the marketplace by providing a new service that combines enterprise grade security, governance and integration with mobile and web apps that are easy to interact with and use,” said Doug Hunt, General Manager, Enterprise Content Management, IBM. “This new offering surpasses the promises of our competitors, and offers clients a simple and easy experience to learn, try, and buy it.”
IBM was again named a leader in Gartner’s Magic Quadrant for Enterprise Content Management for its completeness of vision and ability to execute. In addition, leading analyst firm IDC for the 8th consecutive year ranked IBM number one in worldwide market share for content management. The report states that IBM continued to dominate with 15.9% share, growing more than three times as fast as its nearest competitor. According to IDC’s analysis of 2013 revenue, the worldwide market for enterprise content management software grew from $5.1 billion in 2012 to $5.8 billion 2013.
In addition to being a secure, scalable and reliable platform, IBM Navigator on Cloud is also easy to use and delivered through a modern user experience. For instance, employees can quickly set up team collaboration areas that are accessible via the web and through a seamless mobile experience. Self-provisioning capabilities allow departments such as sales, human resources, finance or legal to easily customize the solution and content to meet their specific business needs.