Dave Gilbert has a lot of connections, and these enable him to have great conversations with tremendously influential people.
Mark Morgan is the President of Intelisys, and brings a lot of perspective to the conversation about master agent and agent sales. This interview, from the floor of a trade show, delves into the thoughts of a prominent mind in the UC industry, his outlook on leadership, emerging markets, and growth potential.
Topics:
- What being named Intelisys’ President means to Mark.
- Moving from a CapEx to OpEx business model.
- The growth potential for UCaaS and Cloud Contact Center in today’s market.
- Building customer stickiness as a way of front-loading retention.
Take a listen, and let us know what you think.