Browsing: Use Case
Elka Popova is the Vice President and Senior Fellow, Information and Communications Technologies at Frost & Sullivan who brings years of experience and,…
“This call may be monitored or recorded for quality assurance purposes.” This ubiquitous contact center recording greets us when we…
Have you ever considered what your collaboration style is? What about your colleagues or your boss? In this podcast interview…
I think we can all agree that when we think of Skype for Business, our thoughts don’t immediately rush to…
Over the past year, we’ve covered the accelerating trend around businesses embedding communications capabilities in existing web and business applications.…
Businesses are on an unstoppable march towards efficient, open floor plan office spaces. The first iteration of this was the Open Space…
The way we use voice communications in business has changed more in the last 10 years than it has in…
As regular followers of The UC Buyer know, we keep our eyes and ears tuned to the latest trends in…
Improved interactions with customers and greater internal efficiency has always been the promise of WebRTC and with the standard solidifying…
While walking around Enterprise Connect a few weeks ago, there was a lot of buzz about huddle rooms. The focus was…
As what is likely a normal evolution of technology in the workplace, many companies are experimenting with smaller and more…
E911 is a critical life safety solution for businesses everywhere. It connects businesses and employees around the country to emergency…
With the UCaaS market expected to exceed $16.5 Billion in 2016 and smaller businesses making up the bulk of the…
With Microsoft getting deeper into telephony with the Cloud PBX feature of its Office 365 offering, customers need to assess how the…
The UCaaS (Unified Communications as a Service) or hosted UC market is growing like crazy. As we’ve covered previously, the market…
XO Communications recently sponsored a report highlighting the compelling – and conflicting – aspects of UC adoption. Here’s a handy infographic with…
Who thinks the desk phone is dead? It depends on whom you ask. Analysts, journalists, and businesses will lean one…
When you can get 750,000 people to agree on anything, you’re doing something right. And when you can get 750,000…
Chat applications are cropping up all over, now almost ubiquitous on all sorts of web sites. Hang around for more…